Operations Analyst

Steps to Apply:

• Fill in your personal information and cover letter
• Upload your resume
• Fill in and upload an application

About Our Company

At Healthfuse, we are a dynamic team that ensures hospitals across the nation remain at peak performance, empowering healthcare leaders to focus on what truly matters—building healthier communities.  How do we make this happen? By innovating the way healthcare organizations manage their vendors and strategize their revenue cycles.  Every day we tackle challenges head-on through a blend of technology, analytics, and service to drive results.  We transform complex issues into opportunities for growth.

Join us and be part of a forward-thinking crew that values your fresh ideas and energy. At Healthfuse, you are not just starting a job; you are kickstarting a career that makes a real difference. Ready to fuse your passion with purpose? Let us shape the future of healthcare together.

What You’ll Love About Working at Healthfuse

• Innovate in Healthcare: Join a highly regarded company with 13+ years of experience serving 300+ hospitals. Be part of an ever-evolving culture where your work directly contributes to positive change in the industry and community.
• Grow Your Career: Dive into a fast-paced and high-growth field. Enjoy ample opportunities for professional development and the chance to interact with amazing teammates.
• Enjoy the Perks: Benefit from a competitive package that includes a competitive salary, bonus opportunity, comprehensive health benefits, a 401k with company match, and generous time off to recharge.

Job Summary

Step into the role of an Operations Analyst, where your meticulous attention to detail and analytical skills will be essential in independently supporting three to six clients. Approximately 60% of your responsibilities will involve manual processes, including ensuring files are received, moving them to the correct locations, downloading reports for our web-based platform, and performing manual data entry to generate comprehensive reports. The remaining 40% of your role will focus on traditional analyst functions such as identifying trends and conducting account audits. Additionally, we are looking for candidates who can leverage their technical skills to help us transition from manual processes to more efficient ones through automation and standardization. During your onboarding period (3-4 months), you will need to be available from 8am to 5pm CT Monday through Friday. Your contributions will be crucial in maintaining operational efficiency and delivering high-quality data analysis fro our team and valued clients.

Note: If applying as an external candidate, during your onboarding period (2-4 months), you will need to be available from 8 a.m. to 5.pm. CT, Monday through Friday.

Desired Attributes

• Bachelor’s degree in business administration, economics, healthcare administration, or STEM
• Hospital revenue cycle knowledge
• Advanced analytical skills and methods
• Proficiency using Epic HB/PB Resolute, Meditech, Cerner

Core Responsibilities

• Manage Data Files: Ensure incoming data files from clients and vendors are uploaded via SFTP, email, etc. If files are not received, proactively reach out to client and vendor contracts
• Download and Move Files: Manually download the files from Healthfuse’s SFTP site or email and move them to their client’s ShareFile folder
• Generate and Deliver Reports: Manually generate and deliver Healthfuse’s monthly client reporting packages on time. This includes four types of reports for each client, with three of the four report types requiring multiple versions (one for each vendor in scope)
• Data Entry: Perform manual data entry to generate detailed and time-consuming reports
• Self-Review Deliverables: Self-review internal and client-facing deliverables for high quality
• Audit and Analyze Data: Perform account-level auditing and data trend analysis to identify and resolve issues negatively impacting vendors’ performance
• Develop Strategies: Collaborate with other Healthfuse departments to develop performance improvement strategies for clients
• Advance Processes: Contribute to the advancement of our processes and hitting our department goals

Required Qualifications

• At least two years of professional experience in the following areas:
  • Coordinating the receipt and manual transfer of data files
  • Data trend analysis
  • Account/invoice auditing
  • Data entry
  • Generating/delivering reports for multiple clients
• Proficiency in MS Excel (e.g., creating pivot tables, basic formula writing)
• Strong verbal and written communication skills including the ability to present to internal teams and clients
• High school diploma or GED
• Able to travel one week per year for the company conference and one week for first year new hire summit

Performance Measurement

• Timeliness and Accuracy: Ensure client data files are uploaded and organized within 2 business days of receipt, and maintain a high level of accuracy in monthly client reporting packages
• Quality Assurance: Consistently deliver high-quality internal and client-facing deliverables
• Team Collaboration and Innovation: Actively participate in team meetings, contribute new process and workflow improvement ideas, and engage in side projects to support overall team goals and innovation.